At RSA Luxembourg our purpose is to help people, businesses, and society prosper in good times and be resilient in bad times.
We have offices in Luxembourg, UK, France, Spain, Belgium and the Netherlands. Our customers benefit from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.
As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. We aim to build a speciality solutions leader by capitalising on a vast market opportunity, while maintaining a sub-90 operating combined ratio.
We want you to succeed with us and grow with us – and we’ll give you the tools, flexibility and learning opportunities you need to do it.

Our Core Belief
People are at the heart of our organisation – and of our success. How we do things is just as important as what we achieve. We are a purpose-driven company based on values and a belief that insurance is about people, not things.

Culture and Community
Our Values guide our decision-making, keep us grounded, help us outperform and are key to our success. Our values are – Integrity, Respect, Customer-driven, Excellence, and Generosity. We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.

Social Impact
Our customers are our advocates. Insurance is about people, and helping people be resilient in bad times is the reason we’re here. It’s also why being Customer-driven is one of our Values.
Our people are engaged. Our people are central to our success. That’s why we invest in the well-being and development of our employees and create an environment where they can be resilient and thrive.
Being a most respected company is about financial outperformance and helping society. Building resilient communities speaks to our purpose and builds on over a decade of investment and leadership.

So, if you are looking to take the next step in your career, work with the best in the business, and open a door of opportunity, contact us today!

Job Description

We are currently looking for an Underwriting Assistant to support our Marine department. This job involves supporting Underwriters and Senior Underwriters to secure profitable renewals and generate new business in line with agreed area/segment strategies. You will work with the Underwriting team on a portfolio of accounts and assist in all phases of underwriting the associated cases within agreed processes and risk appetite. Typically, accounts are within the Upper-Middle Market and Large Corporate segments and require use of technical skills to deploy and implement solutions for domestic and multinational insurance programs containing rich and complex data to process.

You will use your analytical, communication and relationship management skills to support the trading of a portfolio of accounts. You will use your interpersonal skills to interact with internal and external stakeholders. You will interpret the underwriting information in order to be an effective handoff point from the Underwriting function into the operations function, who will provide administrative support and book financial data on Underwriting’s behalf. You will use your organizational skills to keep reference and evidence of all activities as prescribed by internal control & governance rules.

Key responsibilities:

• Support the underwriting team at every stage of the underwriting journey by gathering, organizing and interpreting information as necessary to progress the account.
• Issue policy documentation, interpret data and provide a handover to the Operations function in timely and accurate way to meet internal, customer and regulatory requirements.
• Establishing an effective working relationship with your Portfolio Management colleagues and others as necessary.
• Supporting technical audits and peer review processes as required to support and enable the maintenance of an effective control environment.
• Issuing new policy wordings or existing policy wordings, working with the underwriters to ensure policy documentation is current and accurate.
• Supporting the implementation of solutions for multinational insurance programmes through use of our Global Network partners.
• Contributing to the implementation of marketing activities, business development initiatives, etc. to increase overall revenue, ‘share of wallet’ and business mix in line with agreed Account Plans.
• Accessing senior direction and support as appropriate.
• Developing a trusted, deep and long-term relationship with their colleagues to generate, progress and close new, up selling and cross selling business opportunities.
• Displays a desire to understand RSAL at a European level and RSAL at a Group level.
• May be required to support wider initiatives, i.e. projects.
• Support the Marine LATAM Business.
• Being aware of and adhering to our regulatory framework at all times

Requirements and Skills

• Although not essential, progression with CII qualification(s) or European equivalent in insurance qualifications is a benefit.
• Your Spanish and English is at a good level, both verbal and written.
• Ability to develop technical and trading capability over time and with coaching.
• Attention to detail and ability to self-manage.
• Committed to continuous improvement and personal development.
• Understanding the multinational insurance market.
• Effective communication, time management and selling skills.
• Can independently balance conflicting priorities.
• Customer service experience in financial services industry and experience working across functions / matrix organisation to collaborate and build strong relationships