At RSA Luxembourg our purpose is to help people, businesses, and society prosper in good times and be resilient in bad times.
We have offices in Luxembourg, UK, France, Spain, Belgium and the Netherlands. Our customers benefit from the diverse perspectives of our teams that serve them, solving complex problems with creative ideas.
As proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe. We aim to build a speciality solutions leader by capitalising on a vast market opportunity, while maintaining a sub-90 operating combined ratio.
We want you to succeed with us and grow with us – and we’ll give you the tools, flexibility and learning opportunities you need to do it.

Our Core Belief
People are at the heart of our organisation – and of our success. How we do things is just as important as what we achieve. We are a purpose-driven company based on values and a belief that insurance is about people, not things.

Culture and Community
Our Values guide our decision-making, keep us grounded, help us outperform and are key to our success. Our values are – Integrity, Respect, Customer-driven, Excellence, and Generosity. We provide an open and honest workplace – where everybody contributes, and every view is listened-to and respected.

Social Impact
Our customers are our advocates. Insurance is about people, and helping people be resilient in bad times is the reason we’re here. It’s also why being Customer-driven is one of our Values.
Our people are engaged. Our people are central to our success. That’s why we invest in the well-being and development of our employees and create an environment where they can be resilient and thrive.
Being a most respected company is about financial outperformance and helping society. Building resilient communities speaks to our purpose and builds on over a decade of investment and leadership.

So, if you are looking to take the next step in your career, work with the best in the business, and open a door of opportunity, contact us today!

Key Responsibilities:

• Assessing business requirements and translating these into solutions, including design, test, and implementation of the most effective solutions within defined timescales and budgets

• Production and maintenance of system requirements, product definitions, and specifications

• Management and improvement of tools and support processes including specifications, Non-functional requirements, testing tools, MI data and reporting tools.

• Agreement of test scope, test execution and the analysis of test results to identify and resolve issues and defects.

• Conducting complex analyses using appropriate methods and tools to produce timely, accurate, and insightful conclusions, management information and reports.

• Designing and producing solutions for stakeholders in appropriate formats to support and inform business activities and decisions.

• Effectively communicating with key stakeholders to agree requirements, confirm progress and obtain sign-off for deliverables.

• Managing relationships across RSAL and stakeholder teams to achieve the best outcomes.

• Design and Delivery of requirements, process, and training materials to support the delivery of solutions or implemented fixes.

• Working proactively to ensure the delivery of workstack items and working closely with team members to ensure the delivery of team priorities

• Sharing knowledge and expertise to enhance capabilities across the team.

• Offering recommendations on changes to ensure continuous improvement

Skills and Knowledge:

• Research, Insight & Intelligence – Intermediate

• Building Effective Relationships – Intermediate

• Planning – Intermediate

• Using Judgment – Intermediate

• Communicating Effectively - Intermediate

• Delivering Results – intermediate

• Working Effectively – Advanced

• Delighting Customers – Basic

• Understanding the Business – Intermediate

• Leading People – Basic

• Systems Analysis tools: Intermediate

• Project Management: & delivery – Intermediate

• Partnering the Business: Intermediate

• Technology, Software and Coding: Basic