RSA and 123.ie

Founded in 1710, we are a 300-year-old organisation that is empowering people to put the right things in place to prepare them for their future so that they can live a more fulfilled life free from worry and anxiety.

Built on resilience, expertise, and human empathy, we provide insurance that makes people’s lives easier. We learn from our experiences and build on our strengths every day to deliver the best products and services in the market. We are always searching for the best protection for our customers with our extensive range of Commercial and Personal Lines products driven by our network of Insurance brokers, scale partners and via our 123.ie brand.

With a global footprint, we have leading positions in Scandinavia, Canada, the UK, Ireland, and Middle East. In Ireland, we have offices in Belfast, Galway, and Dublin, where we empower our people work flexibly to suit their needs and those of our customers. We know that if we plan for tomorrow, we can truly make a positive impact on people’s lives today.

Looking to the future

In order to be there for our customers during their greatest challenges we are looking for like-minded individuals who will embrace our strategy:

Our Vision — our ambition:

Prepared to make the difference

Our Mission — how we will live our vision:

Harnessing human expertise with agile technology

Our Purpose — why we go to work every day:

To empower people

Our Values — our DNA:

Love simplicity, Better every day, Do the right thing, Boundless ambition

We’re looking for people that are open, engaged, curious and striving to make a real difference – not only in their own lives – but in the lives of those around them.

Culture and Community

Culture and community are a key priority within our organisation. We strive to create a diverse and vibrant workforce where everyone feels valued, and everyone’s voice is heard.  In RSA and 123.i.e., career progression is nurtured, and performance is recognised. We help people move forward in life that’s why we put steps in place to encourage our colleagues to learn, adapt and grow.

We cultivate an open and transparent culture where people can be their true selves. RSA and 123.i.e., support a stimulated workforce where individuals feel more fulfilled in their role and more comfortable in who they are as a person. Most importantly, we care about our environment and the communities around us.

We support programmes and events that give back and enhance the lives of the vulnerable and those in need. We have a dedicated Corporate Responsibility programme that facilitates new ways of thinking to help reduce our carbon footprint, protect our planet for future generations and give back to our communities.

 

Commercial Underwriter – Galway

Excellent career opportunity to join our busy commercial lines underwriting team in Galway.

This Commercial Underwriter will involve underwriting cases within agreed processes and risk appetite, and with senior direction & guidance, to achieve business development and retention targets.  You will spend most of your time delivering underwriting decisions, referring cases outside personal authority limits, supporting more qualified colleagues and contributing to policy wordings and managing customer interactions.

You will be desk-based working within a team and with other colleagues responsible for underwriting risks. You will have strong analytical, relationship management and communication skills.

Key Responsibilities:

• Reviewing allocated cases and delivering underwriting decisions, following agreed processes at the designated authority level and with the necessary senior direction and support, to secure profitable business within the agreed risk appetite.
• Identifying non-standard or complex risks and escalating to more qualified colleagues to ensure they are handled appropriately.
• Supporting more qualified colleagues in the handling of non-standard cases in line with established standards, procedures and guidance provided.
• Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate.
• Managing customer interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction
• Contributing to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate is not applicable to the role
• Reviewing new business cases, where appropriate, and delivering underwriting decisions by following agreed processes at the designated authority level and with the necessary senior direction and support, in order to secure profitable business within the agreed risk appetite.

Requirements:

• APA, CIP, ACII or equivalent insurance qualification
• Ability to work to tight deadlines with a commitment to delivering quality results
• Breadth and depth of experience across a range of businesses, products or types of customer
• Experience of working in claims or actuarial roles
• Customer service experience in financial services industry or other service industry e.g. retail

 

Regulatory Requirements:

• To hold or progress towards APA/CIP qualification preferred.
• This role is a "controlled function" as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment will be conditional on the company being satisfied that you meet the requirements as set out in the Fitness & Probity standards issued in this Act.

 

RSA Insurance Ireland DAC and its affiliate companies consider applicants on the basis of qualifications and without regard to race, colour, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability or any other legally protected status